Tuesday 11 October 2011

Hearing what we want to hear..

Listening skills...

1. Listening is not a passive activity..
2. Listen for fears,concerns,moods and impending troubles..
3. Good listening requires great wisdom..
4. Listen to others with respect and validation..
5. Listen without thinking how you will respond..
6. Listen with positive regard for peoples strengths and abilities..

Keep these listening skills in mind...

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